Política de reembolso
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at warmipowershop@gmail.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warmipowershop@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Política de envío
Todos los artículos serán enviados por USPS. Tiempos de envío 7-14 días.
Por favor asegúrese de que la dirección de envío sea correcta. Ya que su pedido sea enviado no puedo hacer cambios y no somos responsables por artículos perdidos debido a direcciones incorrectas.
Si necesita su artículo enviado antes o tiene alguna petición personal por favor contactarme por correo electrónico antes de hacer su compra, haremos todo lo posible para ayudarle con su solicitud.
Todas las órdenes entre los Estados Unidos serán enviadas gratis. Para órdenes fuera de los Estados Unidos, por favor contactarnos antes de completar su orden, habrá tarifas de envío dependiendo en qué parte del mundo se encuentre.
Todas sus órdenes llevarán número de confirmación de envío.
